Our Experts

 Olivia is a compassionate Certified Nursing Assistant dedicated to providing quality, hands-on patient care. With a focus on comfort, dignity, and support, she assists patients with daily needs, monitors vital signs, and helps create a welcoming and safe clinical environment.

Olivia serves as a Clinical Assistant, supporting both administrative and clinical functions of the practice. Skilled in patient intake, scheduling, and performing basic procedures, she ensures a smooth and efficient experience for patients while assisting the medical team in delivering exceptional care.  

Mike serves as the Practice Manager at Sandia Serenity and Sandia Medical Group, overseeing the clinic’s daily operations to ensure efficiency, collaboration, and exceptional patient care. With a professional background as a chef, he brings strong leadership, organization, and problem-solving skills to the healthcare setting. Dedicated to supporting both staff and patients, Mike works to maintain seamless clinic operations, foster a positive team environment, and ensure every patient receives the highest level of care and attention.

As an EMT, Matt provides patient care through the administration of injections and IV therapies. His responsibilities also include inventory management, purchasing and procurement, employee onboarding and records management, and contract administration. He enjoys interacting with individuals who are committed to their health and wellness and values the opportunity to support them on their journey toward self-improvement.

He is most proud of his ability to network and build meaningful relationships. A fun fact about him is that he is also a career firefighter. Outside of work, he enjoys drumming and snowboarding.

As a compassionate and skilled nurse at Sandia Serenity and Sandia Medical Group, Stephanie brings both clinical expertise and genuine empathy to every patient interaction. Dedicated to wellness and high-quality care, she strives to ensure that every patient feels supported, heard, and valued throughout their healthcare journey.

Whether she is guiding patients through treatments or offering a reassuring presence, her kindness, professionalism, and commitment to excellence leave a lasting impression. She is proud to be part of a team that serves the community with compassion and care, and she looks forward to helping each patient feel comfortable, confident, and well cared for from the moment they walk through the door.

My name is Brent, and I am the VA Manager at Sandia Serenity/Sandia Medical Group. In addition to overseeing administrative operations, I support and monitor our team of Virtual Assistants to ensure tasks are completed efficiently, workflows run smoothly, and our patients receive the highest level of service.

In my free time, I enjoy exploring new places, taking photographs, and trying different foods. I'm also a big fan of sci-fi and horror movies. As an introvert, I enjoy spending time on my own, but I also appreciate spending quality time with my close friends whenever I get the chance.

My name is Reynald, PTRP, a licensed Physical Therapist in the Philippines and a third-year medical student with a passion for healthcare, leadership, and innovation. 

As the Finance Manager at Sandia Serenity and Sandia Medical Group, I help oversee financial operations, reporting, and strategic planning while bringing a strong background in healthcare, operations management, and organizational development.  I enjoy finding practical solutions, improving systems, and helping both people and organizations grow.

As a Customer Relations Specialist, I serve as a core bridge between our medical team and our patients. I am dedicated to answering non-clinical inquiries, streamlining daily communication channels, managing feedback, and maintaining long-term clinic relationships.  

I strive to ensure that every client experiences consistent clarity and top-tier support throughout their ongoing healthcare journey.

I serve as our Medical Billing Specialist, overseeing the billing process to ensure accurate and timely claim submissions. With a strong focus on claim scrubbing and quality review, I carefully verify patient information, diagnosis codes, procedure codes, and insurance details to minimize errors and improve claim acceptance rates.

Through diligent claim management and attention to detail, I help streamline the reimbursement process, reduce claim denials, and support the financial health of our organization. My commitment to accuracy and compliance ensures that providers can focus on patient care while maintaining efficient billing operations.

I serve as a Digital Marketing Specialist, supporting Sandia Serenity and Sandia Medical Group through social media management, content creation, advertising, email marketing, website updates, and lead generation. I help drive brand growth, maintain digital systems, support marketing campaigns, and ensure leads and client inquiries are efficiently managed across multiple platforms.  

In my free time, I love making memories with my two beautiful children and capturing life's special moments through photography, preserving the people and experiences that matter most.

Hi! I’m Rovie, and I am an Administrative Assistant at Sandia Medical Group. I assist with administrative tasks, including completing IV SOAP Note charting for our clients to help ensure accurate and timely documentation.  

In my free time, I enjoy exploring and creating new menu ideas for our small restaurant business in the Philippines. I also love spending time with my two adorable children, making meaningful memories and cherishing every moment with my family.